Effective Date: July 28, 2026
Surfacing West Distribution LLC ("Surfacing West," "we," "us," or "our") operates surfacingwest.com. This policy describes the information we collect through surfacingwest.com and in the course of doing business with you, how we use it, and the choices you have.
We collect information you submit through our website forms, including your name, company, email address, phone number, and project or training details. Our hosting provider also collects standard technical information from your visit, such as browser type and pages viewed.
We use your information to respond to inquiries, prepare quotes, process orders, coordinate shipping and delivery, schedule samples and training, and provide customer service. We do not sell your personal information.
If you opt in to receive text messages from Surfacing West Distribution, we may send order and quote updates, delivery notifications, customer-care messages, and occasional promotional messages. Message frequency varies and message & data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or sold to, any third parties.
You can unsubscribe at any time by replying STOP to any message, or by contacting us at info@surfacingwest.com or 888-900-3170. Reply HELP for help. See our SMS Terms & Conditions for full program details.
We share information with service providers, freight carriers, certified installers, and manufacturer partners only as needed to fulfill business operations and legal obligations. We do not sell your information to anyone.
We take reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information by emailing info@surfacingwest.com. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.
We may update this policy from time to time. The current version will always be posted on this page.
Surfacing West Distribution LLC
Phone: 888-900-3170
Email: info@surfacingwest.com
Web: surfacingwest.com